Terms of Service

How Apprenaline works

Apprenaline books this activity as a disclosed agent for the operator. The operator runs the experience and holds the liability insurance for it. We arrange single activities only — never packages, transport, or accommodation.

We market the activity, take your booking, and collect payment on the operator's behalf for a commission. Your contract for the activity itself is with the operator, who is responsible for running it and for the safety equipment and instruction involved.

Weather & safety cancellations

Activities are weather- and safety-dependent. The operator may cancel for safety at any time before your start time — including last-minute, if conditions or equipment make it unsafe. If that happens, you choose a reschedule or a full refund.

Weather and equipment conditions can force a safety call at any time before the start, so there is no fixed advance-notice window. None of this affects rights you have under applicable EU or Hungarian consumer law.

Before launch

This page summarises the agency and weather terms wired into the booking flow. Replace it with the full counsel-reviewed Terms before launch — confirming the disclosed-agent characterisation and merchant-of-record stance.